Customer Reviews

Customer Review


department 18/02/2021
Sold my Audi TTS to Blackburns via Motorway. The whole team were great from initial contact through to collection of the car from my home address. Relaxed and professional approach to business which was very pleasant. Thanks Lee and Steven it was great doing business with you.
Customer Review

Kim Pallott

department 15/02/2021
Purchased a Ford Ka for my daughter. needed to get her back on the road quickly after having a nasty crash coming home from work late at night in horrendous weather conditions. Tricky time to buy a car. after a lot of searching and talking to dealers I was really impressed with Steve. straight forward no gimmicky sales pitch nothing was too much trouble. The Ka was delivered to us clean and fresh. serviced MOT. Everything dealt with super quick and Steve had some very helpful advise. We are an all girl family now and we were treated with respect. Thank you so much Steve it means a great deal.
Customer Review


department 27/01/2021
I have dealt with matty for many years now and have bought a variety of cars from him there Is no one else I would deal with he knows what I like as I am very fussy probably his most difficult customer but the man is an absolute genius he always manages to make the impossible happen. With moving to a farm my car just wasn't cutting it and I needed something with more comfort and more durability So when matty mentioned what I thought was an old mans car a Volvo I was a bit dubious but when I went for a look and saw the beautiful S90D4 R Design I just grinned at him. well how wrong I was about it it is pure luxury and the he has YET AGAIN done me so so proud you are amazing I can't thank you enough for every thing you have done.
Customer Review

Tim Heath

department 15/01/2021
Placed my car up for sale with Motorway and Lee Blackburn offered a buying price above my required minimum sale price. I was nervous about selling my car during lockdown and Lee and his team were brilliant. Lee sent a driver to pick up my car from my house near Norwich he checked the car over to ensure it was as described. Confirmed everything was OK to Lee and then Lee made payment immediately before keys etc were handed over. He paid the car finance off direct to the loan company and paid the balance of the agreed price to my bank account. Very quick simple process and he sent me a video of his making the payments and waited for me to confirm receipt in my account. Once all done the driver drove the car away. So much simpler than using Autotrader to sell a car. Thanks Tim
Customer Review

Gillian Robinson

department 29/10/2020
A very relaxed garage. Looked at a Nissan Elgrand and taking it for a drive was not a problem. Off I went and didn't feel like I had to rush back. I bought the car although didn't feel pressured to do so. Steven was great. When I picked the car up it looked immaculate and Steven went over and above to make sure I felt happy with my purchase. Would defo recommend. Thanks Steven.
Customer Review

charles haney

department 21/10/2020
just purchased a honda crv yesterday met mathew showed me the car just let me inspect in my own time had a test driive decide to buy . the car is ammaculate in side and out had an issue with a tyre fitted a new one no hassle went to collect it mathew done everything changed insurance taxed the car everthing was 5 star even put half a tank of diesel in what a nice experience this was thanks again mathew top man
Customer Review

Alison Falcus

department 20/10/2020
I bought my Range Rover Evoque from Blackburns. No pressure at all when viewing the car just nice friendly service. Steve is great and answers calls immediately which is refreshing these days. Happy with the car happy with the price happy with the service. Would definately reccomnend.
Customer Review


department 14/10/2020
Blackburns bought my car off me for a very reasonable price. Driver collected it and the money appeared in my bank account within seconds. I had been a little nervous about the transaction but it was dealt with very professionally and with very effective communication.
Customer Review


department 09/10/2020
Bought my first car through Blackburns in October 2020 couldn't find a fault they helped me throughout the daunting process. When the time comes to upgrade I will definitely be returning because of Stevens help.
Customer Review


department 01/10/2020
Bought my car at the beginning of September 2020. It was very reasonably priced and was in immaculate condition. There was absolutely no pressure to buy. Steve let me spend ages looking the car over and I took it for a lengthy test drive.When I decided to buy it it came with a fresh service and half a tank of fuel. I would highly recommend this garage.All the staff were pleasant and very helpful.
Customer Review


department 09/09/2020
I bought my 1st car last year from matty my little suzi and he was so helpful so when I decided to upgrade as she wasn't big enough anymore for what I needed I had a look about but couldn't find anything , then I looked on Blackburn's. I saw a couple of cars I liked but couldn't decide so went in and saw Steve who helped me decide on my abbi the Audi Steve helped me with all the paperwork it was due on MOT so he sorted all that out for me too the man honestly couldn't of done any more for me. Absolute pleasure as always dealing with them lovely blokes that will bend over backwards to help you in anyway they can.
Customer Review


department 09/09/2020
I bought a van from Blackburn's just over a year ago to start my business but it didn't work out so decide to go back to a car and who else would I turn to non other than Blackburn's. I rang matty told him what I was looking for and again he sourced out the perfect car for me got everything sorted within a couple of days excellent work lads yet again.
Customer Review


department 01/08/2020
just traveled 130 miles to look at a vw tigaun. matthew sales man said its in excellent condition as were all his cars .boy was he wrong .his cars were fantastic condition. and were ready to drive away but more important.they were genuine people.who go more than the extra mile. if you want to know what it feels like to be treated properly .just try them even for a browse and a chat. im 73 and been buying cars since i was 17 and never experienced genuine sales people like them .was well worth the travel. matthew was one of the most decent persons iv met thankyou a million times Arthur sharp
Customer Review


department 22/06/2020
Customer Review


department 17/06/2020
Just bought a mini convertible today and I love it. The sale was very easy with great customer service from Stephen. Thank you so much for your help.
Customer Review

Ian Hutchinson

department 10/06/2020
I bought an Audi A4 Avant Quattro from the team. I live in Edinburgh so it was a 160 mile drive and I was trading in a car. The car I purchased was exactly as described and in excellent condition. 2014 so not new. The trade in value on my car was honoured without quibble . The transaction was completed in 15 to 20 mins with excellent customer service from Matthew. Very pleased with the car and service and would have not hesitate to recommend or use these guys again.
Customer Review


department 05/06/2020
Bought a Skoda Fabia this week. Exactly as described no pressure selling. Friendly and helpful staff. Would definitely recommend.
Customer Review

Simon Booth

department 19/04/2020
Bought a Saab 9-3 over the internet as it was a rare model and I live about 200 miles away, the car was covered in a couple of days and it was as discribed, very pleased with the car and the service thanks Simon
Customer Review


department 02/03/2020
I have dealt with Matty and Ian for years now, so when I decided to set up my own business I needed a van so who better to call than the wizard of locating the right vehicle for me. Matty knows how fussy I am about my cars so he was set the challenge and like the pro he is he found the perfect van for me, cant thank you guys enough absolutely spot on and excellent service as usual.
Customer Review

Tony Gill

department 22/02/2020
Just bought Smart Fortwo from Stephen at Blackburns and I am thrilled. I have dealt with many large franchised dealers over the years but have never ever had such good service as I have from Stephen at Blackburns I highly recommend them
Customer Review

rob and christine layton

department 13/02/2020
we have just bought a skoda fabia. the staff and after service is first class thanks you mattie and all your staff. ten out of ten
Customer Review

Jim and Pat

department 20/01/2020
Been looking to change my car and found the model and colour we liked Took it for test drive no pressure about how long for and decided to buy there were a couple of items not right but were fixed before picking car up.Matty was very helpful from start to finish and would recommend them
Customer Review


department 11/08/2019
Just bought my 5th car from Blackburns a beautiful 335 BMW I asked Matty to look out for a car for me he knows how fussy I am about my cars and what I like and what I don't like, but yet again the man excelled. Matty found the perfect car for me and I bought it without seeing it as i have that much faith in him. The car was gleaming from bonnet to exhaust pipe. Cant thank him and Ian enough for all they did spot on blokes and a great pleasure doing business with you again.
Customer Review

David and Joan

sales 22/05/2019
We had been looking at changing our car spending many hours on the internet. Our son saw a car on Blackburn's website and told us about it. A BMW 320d Sport Luxury. We went and looked at the car had a test drive and bought it there and then. Mattie was absolutely brilliant so firendly and helpful with everything couldnt fault a thing. All the team were so helpful and friendly too like one big family. The car was ready and gleaming when we picked it up we are highly delighted with the car it lives up to its name. Thank you Mattie and your team a pleasure to deal with.
Customer Review

Michael Stringer

sales 17/04/2019
We have just bought a car from Blackburns. What a super company everyone is so helpful and friendly. They explained everything about the car and dealt with all the paper work so effieciently. They had everything to hand despite been in the middle of getting a new office. Ian and Im sorry forgotton the name of the man who saw to us on Tuesday but they sorted everything out for us . The car was beautifully presented when we went to pick it up no hassle just straight forward brilliant customer service. Would certainly recommend them. Thank so much.
Customer Review

Barry and Jan Holiday

sales 08/03/2019
Bought 2 vehicles in September 2018 through Mattie. Couple of repairs needed during the warranty period and there was no quibble about Blackburn's paying for it. Great guys and excellent after sales. Would definitely recommend them
Customer Review

Vickie & mick

sales 22/02/2019
Even though mick has dealt with Blackburns for years I have just bought my car from them, and I can't praise Matty enough for all of his help. He was very helpful and sorted all the paperwork out for me, he explained everything so even I could understand it. Absolutely great service I would highly recommend them to any one looking for a lovely car.
Customer Review

David Henry

sales 08/12/2018
Stunning car well presented and excellent friendly customer service from Matty and Ian would definitely recommend Blackburns.
Customer Review


sales 04/11/2018
Really great service from Mattie and the team, I bought an Audi A4 they were a pleasure to deal with test drove the vehicle without any hassle given as much time as I needed to check the car over and the whole experience was very professional.
Customer Review

cathal daly

sales 03/11/2018
we bouught a 2016 nissan x trail and brought it back to ireland. it was a amazing car with huge spec.bought it over the phone and only saw pictures. when i arrived it was exactly the car I was promised and i drove it back to ireland both Ian and Mattie were very helpfull and there Dad picked me up at newcastle airport. i would advise any one to buy a car here.